The Forgotten Student: Has Higher Education Stiffed Its Most Important Client?

An interesting perspective but I'm unsure it is correct:

" Universities should provide their most important clients, students, with a quality liberal arts or professional education at a reasonable cost for a finite period of time. Unfortunately, many universities do not prioritize their clients' educational needs. College professors are neither trained nor rewarded for excellence in the classroom. Incentive structures and university culture reinforce other activities, such as research, service on committees, and graduate education. "

More HERE

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